Everyone should be able to cook great meals at home and that’s why we’ve made it our mission to make dinnertime fun. Here's 5 reasons for "Why HelloFresh?"
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Yes, Chefs Plate is a division of HelloFresh in Canada! We are proud to serve Canadians through both HelloFresh and Chefs Plate.
If you are a Chefs Plate customer, the payment reference for your orders may show as HelloFresh, depending on your finacial institution. If you have any further questions or would like some more information about this, please don't hesitate to contact us at 1 855-272-7002.
Yes! We run a flexible subscription service so you can customize it to what best suits your lifestyle, with the option to skip weeks whenever you want.
All you have to remember to is to make any changes to your account before the weekly deadline; 11:59PM PST, 4 days before your delivery.
With a HelloFresh's flexible subscription, you will receive a box of fresh ingredients and delicious recipes every week. If you wish to skip a week of your subscription, you have until 11:59pm PST 4 days before your next delivery to update your delivery schedule in your HelloFresh account.
Please read our terms and conditions for further details.
Nope! There's no minimum term for any of our subscriptions.
Just make sure to make any changes to your account before the deadline, 11:59PM PST 4 days before your delivery
At HelloFresh, we take customer privacy and anti-spam legislation very seriously.
To stop receiving unaddressed mail, please follow the instructions from Canada Post.
https://www.canadapost-postescanada.ca/cpc/en/personal/receiving/consumers-choice.page
To stop receiving addressed mail, opt out at the following link: https://cloud.link.hellofresh.com/nomail?c=CAen
For any further support, please contact Customer Care at hellofresh.ca/contact-us or at 1-(855)-272-7002.